Introduction
An automotive supplier from southern Germany required some assistance in producing and adding to context-sensitive online help and tutorials for control unit application software.

The customer placed this work with the documentation specialists at IndustrieHansa who were well qualified for this work thanks to their long-standing involvement with the customer.

Solution: The IndustrieHansa team revised the current documentation in line with the release-related features and produced all the documentation needed for new modules.

Puncture points

• Establishing issues of relevance to documentation on the basis of the development specification
• Defining the changes needed to the current documentation
• Researching features in direct collaboration with the development department
• Producing documentation for new modules
• Revising and adapting documentation from existing modules
• Checking the version and amendment of documentation
• Producing print-based tutorials

Benefits
A team from IndustrieHansa trained in the application software helped the customer ensure the implementation of any changes and additions required in the documentation. The work was completed reliably, cost-effectively and on time. Since IndustrieHansa has been working with the customer for a number of years, it is a competent service provider, not needing to work its way into the highly complex product and already familiar with the tools and processes required.

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