Introduction
When introducing new technologies and systems in the construction of automotive vehicles, it is extremely important that workshop staff are informed in advance of the new systems, how they integrate into the current vehicles and particular features and risks associated with maintenance and repairs. When launching a new hybrid drive, a well-known automotive manufacturer, based in southern Germany, placed this work with an external service provider.

As the Technical Documentation department at IndustrieHansa had proven expertise in this field, it was given the job of producing the function descriptions which have very particular requirements and require special expertise for hybrid drives.

Solution: Because IndustrieHansa has the knowledge needed in terms of repair methods, calculating the time needed for various tasks and preparing 3D data, all documentation was efficiently produced by one team without any friction losses.

Puncture points

• Research and definition of deadlines
• Evaluation of information material
• Preparation of 3D data
• Photos of components and vehicle parts
• Transfer of information into an authoring system following editorial guidelines
• Defining particular measures (e.g. document titles, standard designations)
• Production of functional diagrams (graphical image of the individual function)
• Exploded views of several interacting components (e.g. timing chain drive, belt drive)
• Depiction of construction levels (e.g. coolant and oil circuits)
• Checking the references for subsequent linking
• Production of connector / pin assignment plans for control units
• Simplified and clear depiction of circuit diagrams

Benefits
The function descriptions add to the know-how of staff in the workshops which helps to optimize the workshop processes, improves customer service and therefore raises customer satisfaction levels. These documents are also used for development as a collection of information on all series and therefore help to improve efficiency in this area too.

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